Water Supply Concerns: A Look at Response and Resolution
Context Corner Edition 19
June 11, 2026
By Carrie Crumpton, CNX Vice President of Environmental Strategy
Water supply concerns are taken seriously across the region, and PA DEP Water Supply Investigation 394129 and 394137 offer clear examples of how these situations are addressed—from initial report through resolution.
The situation
In December 2025, CNX was notified of potential water supply reduction affecting two residences in Bell Township, Westmoreland County.
Situations like this can arise for a variety of reasons, including natural fluctuations in groundwater availability. Regardless of cause, CNX’s priority is always the same: making sure residents continue to have access to water.
Immediate support
As soon as the issue was reported, CNX put a temporary water solution in place, providing consistent deliveries to support one household, while the other household indicated that they had no need for supplemental water.
This support continued for several months, ensuring there was no disruption to daily needs while conditions were monitored.
By late March 2026, the landowner confirmed that the well had recovered and was once again meeting household demand, allowing temporary deliveries to stop.
Current status
By the time CNX received a Notice from PA DEP in late April 2026 (followed immediately by six Notice of Violations on that same day):
- The water systems were functioning
- Both properties referenced in the investigation had sufficient water available
- The landowners had indicated that no additional temporary support was needed
Why these situations can be complex
Water supply investigations don’t always follow a straight line. In many cases:
- Water wells may temporarily produce less water before naturally recovering
- Conditions can shift with weather patterns and seasonal changes
- Reports, field observations, and regulatory processes may not always align perfectly in timing
Drinking water aquifers can exhibit significant variability in storage and recharge characteristics, and those with historically low yield windows present unique hydrogeologic challenges due to limited transmissivity, greater sensitivity to seasonal fluctuations, and a reduced capacity to buffer withdrawals without impacting water availability. These complex systems require thorough analysis to understand potential impact causes and the best steps for long-term solutions.
What this case highlights
This investigation reflects several important principles in how water-related concerns are managed by CNX:
1. Quick action comes first
Temporary water solutions are put in place immediately to ensure uninterrupted access for residents.
2. Conditions can change quickly
Water availability may improve naturally, which is why continuous communication is essential.
3. Staying connected with landowners matters
Direct conversations help confirm when conditions have stabilized and whether support is still needed.
4. Clear documentation supports transparency
Maintaining a clear timeline of actions and updates helps ensure all parties have a shared understanding of events.
What it means for residents
The response to this water supply concern demonstrates a straightforward approach:
- Support was provided quickly when the issue was reported
- Temporary measures remained in place as long as they were needed
- Conditions improved, and service returned to normal
- Updates were confirmed directly with the affected residents
- Support will continue as needed during the investigation period as conditions change
At its core, this case is a reminder that water supply conditions can evolve, but responsive action and clear communication remain constant priorities.
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